> For the complete documentation index, see [llms.txt](https://docs.helpyousponsor.com/guides/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.helpyousponsor.com/guides/core-features/program-management/trips/trip-messages.md).

# Trip Messages

Trip Messages lives inside the **Communication** tab in Trip Details. It combines outbound messaging with manual activity logging, so your team can send updates and keep a communication history in one place.

![Screenshot placeholder: Communication tab showing message history, filters, and the compose actions](/files/Kpsbyo12gt4ghVJVU5B4)

## Open Trip Messages

1. Open [Trip Details](/guides/core-features/program-management/trips/trip-details.md).
2. Click the **Communication** tab.

## Two communication workflows

The current Communication tab supports two main actions:

* **Compose message** for outbound email or SMS
* **Log interaction** for manual phone-call or note history

## Compose message

Use **Compose message** when you want to send a new trip update.

Available message channels:

* **Email**
* **SMS (Twilio)**

The compose form includes:

* **Subject**
* **Body**
* **Channel**
* recipient filters

When you send the message, it is queued for delivery immediately.

## Log interaction

Use **Log interaction** when you want to record a conversation or note without sending anything.

Available log channels:

* **Call or meeting**
* **General note**

Logging an interaction requires at least one selected participant.

## Recipient targeting

Outbound messages can target:

* **All participants**
* **Leaders only**
* **Participants only**
* **Specific participants**
* participants with **any incomplete task**
* participants with a **specific incomplete task**
* participants **below a fundraising amount threshold**

## Communication history

The history table shows:

* subject and body preview
* channel
* linked participants or recipient count
* status
* activity date
* sender
* a details view

Statuses in history can include:

* **Sent**
* **Draft**
* **Logged**

## Search and filters

Use the filters at the top of the page to narrow history by:

* search text
* channel
* status
* entries with replies

## Replies

When a communication record has replies, the details view shows the full thread history for that message.