> For the complete documentation index, see [llms.txt](https://docs.helpyousponsor.com/guides/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.helpyousponsor.com/guides/troubleshooting/support-resources/how-to-close-my-account.md).

# How to close my account?

We are sorry to see you go! This guide will provide you with all the necessary steps to ensure that your account is closed securely and efficiently.

**Archive all donors, recipients and sponsorships, then proceed to delete all donors, recipients and sponsorships.**

1. **Archive all donors**

Select Donors in the side menu, Click the tick box next to the Action header then Archive.

<figure><img src="/files/lWZnc9uJIvZdoC3CpFa0" alt=""><figcaption></figcaption></figure>

2. **Archive all recipients**

Select Programs in the side menu, choose the recipient's program, Click the tick box next to the Action header then Archive.

<figure><img src="/files/GRXgsVG6exKJgAuzX00m" alt=""><figcaption></figcaption></figure>

3. **Delete all donors**

Select Donors in the side menu,Click the Archived Donors tab then tick the box next to the Action header then Delete.

<figure><img src="/files/oIDB3Ihb6PCgtekz9GM8" alt=""><figcaption></figcaption></figure>

4. **Delete all recipients**

Select Programs in the side menu, choose the recipient's program, Click the Archived Recipients then tick the box next to the Action header then Delete.

<figure><img src="/files/6rJYqfWVfh2Q4CLbnyMQ" alt=""><figcaption></figcaption></figure>


---

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