How to close my account?

We are sorry to see you go! This guide will provide you with all the necessary steps to ensure that your account is closed securely and efficiently.

Archive all donors, recipients and sponsorships, then proceed to delete all donors, recipients and sponsorships.

1. Archive all donors

Select Donors in the side menu, Click the tick box next to the Action header then Archive.

1. Archive all recipients

Select Programs in the side menu, choose the recipient's program, Click the tick box next to the Action header then Archive.

1. Delete all donors

Select Donors in the side menu,Click the Archived Donors tab then tick the box next to the Action header then Delete.

1. Delete all recipients

Select Programs in the side menu, choose the recipient's program, Click the Archived Recipients then tick the box next to the Action header then Delete.