Email Settings

Use Email Settings when you need to control the sender identity Gratona uses for donor-facing emails, export completion emails, and optional Mailgun delivery. In the admin app, this page is called Email & sender and lives under Organization settings at /admin-options/organization/settings/password.

Open Organization settings from the account menu when you need to manage organization-wide email sender setup.

Open Email & Sender

Use Email & sender when the change should apply to account-wide email delivery, not only to your personal admin profile.

1. Open the account menu at the bottom of the sidebar.

2. Select Organization settings.

3. Select Email & sender.

Email & sender is the current Organization settings page for sender identity, export completion emails, and Mailgun delivery.

Set Sender Identity

Use sender identity when you want donor-facing emails to come from the right address and display name.

1. Enter the From Email Address.

2. Enter the From Name.

3. Select Save sender when the sender details are ready.

From Email Address is the email address Gratona uses as the sender for donor-facing emails.

From Name is the name recipients see on emails sent from the account.

Sender identity controls the email address and name used for donor-facing emails.

Use Reset in this section when you want to restore unsaved sender edits. Resetting sender identity does not reset Mailgun fields.

Choose Export Completion Emails

Use Export completion emails when admins should receive an email after a manual export is ready. Exports remain available from Activity and status updates when this is off.

Export completion emails controls whether manual exports send ready notifications by email.

The export completion email toggle saves immediately. Change it only when you are ready to update the account's export email behavior.

Configure Mailgun Delivery

Use Mailgun delivery when your organization wants to send from its own Mailgun account. Leave these fields blank when you want to use Gratona delivery.

Mailgun delivery can include:

• SMTP Hostname

• SMTP Login

• SMTP Password

• API Key

Mailgun delivery can use your organization's SMTP credentials and API key, or remain blank to use Gratona delivery.

After Mailgun secrets are saved, Gratona does not display the saved password or API key in the form. Blank password and API key fields do not mean the saved secret is visible or removed.

The Mailgun status shows the current delivery state:

• Using Gratona delivery means custom Mailgun delivery is not configured.

• API key saved means the API key is saved for provider logs and troubleshooting, while Gratona delivery remains available until SMTP hostname, login, and password are complete.

• Configured means Mailgun delivery is configured with the required SMTP settings.

Use Save Mailgun when the Mailgun settings are ready. This saves only the Mailgun delivery section.

Use Reset in this section when you want to restore unsaved Mailgun edits. Resetting Mailgun fields does not reset sender identity.

If Mailgun is configured, Use Gratona delivery appears in the sender identity section. Select it once to review the confirmation state. Select Confirm use Gratona delivery only when you intend to clear custom Mailgun delivery and return to Gratona delivery.

Review Mailgun Guidance

Use the information icon beside Mailgun delivery when you want to understand why an organization might connect its own Mailgun account.

The Mailgun help panel explains own-domain delivery, provider logs, bounces, troubleshooting, and higher-volume sending.

Connecting your own Mailgun account can help with own-domain sending, provider-level logs and bounces, and higher-volume email sending based on your Mailgun plan.

Related Guides

• Account Information

• Profile

• Newsletters

• Auto Emails

• Mailgun

• Connected Apps

• Notification Preferences