> For the complete documentation index, see [llms.txt](https://docs.helpyousponsor.com/guides/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.helpyousponsor.com/guides/getting-started/quick-start-guide/email-settings.md).

# Email Settings

Use Email Settings when you need to control the sender identity HelpYouSponsor uses for donor-facing emails, export completion emails, and optional Mailgun delivery. In the admin app, this page is called **Email & sender** and lives under Organization settings at `/admin-options/organization/settings/password`.

<figure><img src="/files/ZJYfyf6JejAbc07vUTtD" alt=""><figcaption><p>Open Organization settings from the account menu when you need to manage organization-wide email sender setup.</p></figcaption></figure>

## Open Email & Sender

Use Email & sender when the change should apply to account-wide email delivery, not only to your personal admin profile.

1. Open the account menu at the bottom of the sidebar.
2. Select **Organization settings**.
3. Select **Email & sender**.

<figure><img src="/files/K1zRWevcpnTX46PedCL2" alt=""><figcaption><p>Email &#x26; sender is the current Organization settings page for sender identity, export completion emails, and Mailgun delivery.</p></figcaption></figure>

## Set Sender Identity

Use sender identity when you want donor-facing emails to come from the right address and display name.

1. Enter the **From Email Address**.
2. Enter the **From Name**.
3. Select **Save sender** when the sender details are ready.

**From Email Address** is the email address HelpYouSponsor uses as the sender for donor-facing emails.

**From Name** is the name recipients see on emails sent from the account.

<figure><img src="/files/AdADjPBiWHoSncOxm99B" alt=""><figcaption><p>Sender identity controls the email address and name used for donor-facing emails.</p></figcaption></figure>

Use **Reset** in this section when you want to restore unsaved sender edits. Resetting sender identity does not reset Mailgun fields.

## Choose Export Completion Emails

Use **Export completion emails** when admins should receive an email after a manual export is ready. Exports remain available from Activity and status updates when this is off.

<figure><img src="/files/FEZfixoP1bAHO06wB2np" alt=""><figcaption><p>Export completion emails controls whether manual exports send ready notifications by email.</p></figcaption></figure>

The export completion email toggle saves immediately. Change it only when you are ready to update the account's export email behavior.

## Configure Mailgun Delivery

Use **Mailgun delivery** when your organization wants to send from its own Mailgun account. Leave these fields blank when you want to use HYS delivery.

Mailgun delivery can include:

* **SMTP Hostname**
* **SMTP Login**
* **SMTP Password**
* **API Key**

<figure><img src="/files/FEZfixoP1bAHO06wB2np" alt=""><figcaption><p>Mailgun delivery can use your organization's SMTP credentials and API key, or remain blank to use HYS delivery.</p></figcaption></figure>

After Mailgun secrets are saved, HelpYouSponsor does not display the saved password or API key in the form. Blank password and API key fields do not mean the saved secret is visible or removed.

The Mailgun status shows the current delivery state:

* **Using HYS delivery** means custom Mailgun delivery is not configured.
* **API key saved** means the API key is saved for provider logs and troubleshooting, while HYS delivery remains available until SMTP hostname, login, and password are complete.
* **Configured** means Mailgun delivery is configured with the required SMTP settings.

Use **Save Mailgun** when the Mailgun settings are ready. This saves only the Mailgun delivery section.

Use **Reset** in this section when you want to restore unsaved Mailgun edits. Resetting Mailgun fields does not reset sender identity.

If Mailgun is configured, **Use HYS delivery** appears in the sender identity section. Select it once to review the confirmation state. Select **Confirm use HYS delivery** only when you intend to clear custom Mailgun delivery and return to HYS delivery.

## Review Mailgun Guidance

Use the information icon beside **Mailgun delivery** when you want to understand why an organization might connect its own Mailgun account.

<figure><img src="/files/LYshkdSKygGDunGlVNJa" alt=""><figcaption><p>The Mailgun help panel explains own-domain delivery, provider logs, bounces, troubleshooting, and higher-volume sending.</p></figcaption></figure>

Connecting your own Mailgun account can help with own-domain sending, provider-level logs and bounces, and higher-volume email sending based on your Mailgun plan.

## Related Guides

* [Account Information](/guides/getting-started/quick-start-guide/account-information.md)
* [Profile](/guides/getting-started/quick-start-guide/personal-profile.md)
* [Newsletter](/guides/core-features/communication-tools/newsletter.md)
* [Auto Emails](/guides/core-features/communication-tools/auto-emails.md)
* [Mailgun](/guides/advanced-features/integrations/mailgun.md)
* [Connected Apps](/guides/advanced-features/integrations/integration-hub.md)
* [Notification Preferences](/guides/administration/notification-preferences.md)